Backing up your yuID account is an important step in maintaining your access to BlokSec-enabled services. The instructions in this document will show you how to backup your yuID account, and how to restore it again when required. This can help in situations such as:
If you've decided not to use yuID or the BlokSec service and would like to delete your account, we can help you with that. We are working on an in-app solution that will allow you to delete your account and expect to have it published in late December 2024. In the meantime we will be happy to help you with your account deletion request. Simply send an email to support@bloksec.com from the email address associated with your BlokSec yuID account. Use the subject line "BlokSec Account Deletion" and include your first name, last name, and mobile number in the email body. We will send you a confirmation authentication request to confirm it's really you, and once approved will delete your account from our servers. You can then uninstall the yuID app from your mobile device.
To install the BlokSec yuID Authenticator app for Android, please follow these simple steps: